ICEGATE Error Fix: Digital Signature ID is Not Valid for the Uploaded Document | Step-by-Step Solution
Introduction:
If you’re trying to upload a signed document on the ICEGATE eSanchit portal and facing the error —
“Digital Signature ID is not valid for the uploaded document,”
then you’re not alone.
This issue is one of the most common problems users face while uploading digitally signed files on ICEGATE or DGFT platforms. In this post, we’ll guide you through why this error occurs and how to fix it permanently using ICEGATE’s official tools.
🎥 Watch Full Video Tutorial:
🧩 Step 1: Register Your DSC in ICEGATE Profile
Before signing any document, ensure your Digital Signature Certificate (DSC) is correctly registered in your ICEGATE profile.
- Log in to your ICEGATE Portal.
- Go to My Profile.
- Click on the Blue ‘Update’ Button.
- Plug in your USB token and select your valid DSC.
- Click Update to register it successfully.
👉 If your DSC isn’t registered, ICEGATE won’t be able to validate your signature, resulting in this error.
🧩 Step 2: Sign Your Document Using ICEGATE’s Official PDF Utility
ICEGATE has provided its own secure signing tool to avoid mismatched or invalid signatures.
- Download the official signing tool here:
🔗 ICEGATE PDF Sign Utility - Open your document in this utility.
- Select your Digital Signature Certificate from the connected token.
- Click Sign File and wait for confirmation.
✅ Always use only this official utility to sign your files — third-party tools often modify file properties, which causes the validation to fail.
🧩 Step 3: Upload Signed PDF in eSanchit
Once your PDF is properly signed, go back to your ICEGATE account and follow these steps:
- Navigate to eSanchit → Upload Document.
- Select the signed PDF you just created.
- Click Upload & Verify.
If your DSC registration and signing were correct, you’ll see a confirmation message —
“Document uploaded successfully.”
🎯 The error “Digital Signature ID is not valid for the uploaded document” will no longer appear.
💡 Why This Error Happens (Expert Insight)
According to our technical experience in DSC management, this issue usually occurs due to:
- Expired or unregistered DSC
- PDF signed using third-party software
- Mismatched DSC credentials in ICEGATE
- File tampered after signing
These problems can easily be avoided by keeping your DSC updated, registered, and using only official utilities.
🧰 Bonus Tip: Check Your DSC Validity
You can verify your DSC’s validity from your token software (like ePass, ProxKey, or Prodigisign).
If it’s expired or corrupted, renew it immediately to avoid future upload issues.
📞 For DSC renewal or new purchase:
Call / WhatsApp: 7579984381
🌐 Visit: digitalsignaturespot.com
🎥 Watch the Full Video Tutorial
For a complete visual walkthrough, watch our step-by-step guide on YouTube:
👉 ICEGATE Error Fix Tutorial | Digital Signature ID Not Valid
🏁 Conclusion:
The ICEGATE error “Digital Signature ID is not valid for the uploaded document” is not a big issue if you follow the correct process —
✅ Register your DSC,
✅ Use the official PDF Sign Utility, and
✅ Upload the properly signed file.
Following these steps ensures smooth DSC verification every time.
FAQs – ICEGATE “Digital Signature ID Not Valid for Uploaded Document” Error
1️⃣ Why does ICEGATE show “Digital Signature ID is not valid for the uploaded document”?
This error occurs when the DSC used for signing the PDF is not registered in your ICEGATE profile or the PDF was not signed using the official ICEGATE utility. It can also happen if your DSC has expired or if the signed document was edited after signing.
2️⃣ How can I register my DSC on ICEGATE?
- Log in to your ICEGATE account.
- Go to My Profile → Click on the Blue “Update” button.
- Connect your USB token.
- Select your valid DSC and click Update.
Once updated, your DSC will be linked to your profile.
3️⃣ What is the official ICEGATE PDF Sign Utility link?
You can download the official utility from the ICEGATE portal itself.
👉 Direct Link: https://filesign.icegate.gov.in/PDFFileSign.do
This is the only safe and valid signing tool recognized by ICEGATE for document uploads.
4️⃣ Can I use third-party PDF signing tools instead?
No. ICEGATE strictly validates files signed only through its official PDF Sign Utility.
If you use other tools like Adobe Reader or eMudhra utility, your file may get rejected with the “Digital Signature ID not valid” error.
5️⃣ How to fix the ‘Digital Signature ID not valid’ error permanently?
✅ Register your DSC in ICEGATE profile.
✅ Always use ICEGATE’s official PDF Sign Utility.
✅ Don’t edit or modify the signed file afterward.
✅ Ensure your DSC is active and valid.
Follow these steps and you’ll never face this error again.
6️⃣ My DSC is valid, but I still get the error — what should I do?
If your DSC is valid and you’ve signed the PDF correctly, clear your browser cache or reinstall your USB token driver (HYP2003, ProxKey, etc.) and try again.
If the issue persists, contact ICEGATE helpdesk or your DSC provider for support.
7️⃣ How can I renew my expired Digital Signature Certificate (DSC)?
You can easily renew your DSC through a licensed provider.
📞 For quick renewal and technical support:
Call / WhatsApp: 7579984381
🌐 Visit: digitalsignaturespot.com
8️⃣ Where can I watch the video tutorial for this error fix?
You can watch the complete step-by-step video tutorial here:
🎥 https://youtu.be/u92oGvkdZQI
This tutorial explains every step visually — from DSC registration to signing and uploading the document correctly.
9️⃣ Is this solution applicable for DGFT or other government portals too?
Yes. The same solution applies to DGFT, ICEGATE, GeM, IREPS, and eTender portals, as they all validate DSCs using similar certificate verification systems.
🔟 What should I do if my DSC token is not detected during signing?
Ensure your token driver is correctly installed.
If you’re using HYP2003, ProxKey, or ProDigiSign, reinstall their latest driver, restart your system, and then try signing again.
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