100% Fix, “Traces WebSocket Esigner Error” on TRACES Portal Using Xorkee Signer (Step-by-Step Guide)

If you are trying to attach or use your Digital Signature Certificate (DSC) on the TRACES portal and suddenly face this error:

“Error in establishing connection with TRACES WebSocket Esigner. Please ensure that WebSigner setup is installed and service is running on your machine and there are no proxies enabled on the browser while doing DSC activities.”

Don’t worry — this is a very common issue while signing through DSC on TRACES.
In this blog, we’ll show you how to fix the WebSocket Esigner Error step-by-step using the latest Xorkee Signer and Xorkee G2C Chrome Extension.

⚙️ Why This Error Occurs

The WebSocket Esigner Error occurs when your browser cannot connect with the local DSC signer utility.
Common causes include:

• Missing or outdated token drivers
• Old or corrupted emSigner/WebSigner installation
• Proxy/VPN/firewall blocking the signer connection
• Missing Xorkee Signer setup or Chrome Extension

Let’s fix this step-by-step 👇

🧩 Step 1 – Check Your USB Token and DSC Connection

Make sure your Digital Signature Certificate (DSC) token is properly inserted into your computer.
Confirm that the token drivers are installed correctly.
Without drivers, your system won’t detect your DSC, leading to connection errors.

👉 You can download token drivers from your DSC provider’s official website. or visit our Download Page.

🖥️ Step 2 – Download and Install Xorkee Signer

Download the latest Xorkee Signer utility for TRACES. It helps establish a secure connection between your system and the TRACES portal.

🔗 Download Xorkee Signer:
👉 https://www.odysseytec.com/Downloads/xorkeeInstaller.exe

Run the setup as Administrator and complete the installation process.

🧑‍💻 Step 3 – Create Your Username

Once installation is complete, a popup window will appear.
Here, create your unique username as shown in the tutorial video.

🔐 Step 4 – Enter Token Password and Complete Registration

After setting your username, the signer will ask for your token password.
Enter your password and click Register to finish your registration successfully.

🌐 Step 5 – Add Xorkee G2C Chrome Extension

To connect your Chrome browser with Xorkee Signer, add the Xorkee G2C Chrome Extension.
This is an important step for DSC signing to work smoothly.

🔗 Download the Extension:
👉 https://chromewebstore.google.com/detail/xorkeesign-india-g2c/plafcfhgmgngohafpaalbpbjifnoaiji?hl=en

Follow the on-screen instructions shown in the video carefully — missing any step can cause the same error again.

🔁 Step 6 – Restart Your Chrome Browser

After adding the extension, restart your Chrome browser once to activate the extension completely.

✅ Step 7 – Attach DSC on TRACES Portal

Now open the TRACES website and try attaching your Digital Signature Certificate again.
When you sign for the first time through Xorkee Signer, Chrome will ask for permissions — simply Allow them, enter your token password, and click Sign.
Your DSC will now be successfully attached!

🎥 YouTube Tutorial – Watch the Full Step-by-Step Video

For better understanding, watch our full YouTube video tutorial where we show:

• How to download and install Xorkee Signer
• How to set up Xorkee G2C Chrome Extension
• How to fix TRACES WebSocket Esigner Error in real-time
• Complete DSC signing process on TRACES

📺 Watch here: (Add your YouTube video link once published)
👉 Step-by-step video tutorial in Hindi with voiceover by Samarth.

❓ Frequently Asked Questions (FAQs)

Q1. What is Xorkee Signer?
Xorkee Signer is a new DSC signing utility that replaces older emSigner/WebSigner tools. It helps your browser communicate securely with the TRACES portal for DSC-based authentication.

Q2. Where can I download Xorkee Signer?
You can download it from the official Odyssey Technologies website:
👉 https://www.odysseytec.com/Downloads/xorkeeInstaller.exe

Q3. What if the WebSocket Esigner Error still appears after installation?
Ensure your Chrome extension is added, browser restarted, and proxy/firewall is disabled. Also check if Xorkee Signer service is running in the background.

Q4. Do I still need Java or emSigner?
No, TRACES now supports Xorkee Signer, which works independently without Java or emSigner.

Q5. Can I use this method for GST or MCA portals too?
Currently, Xorkee Signer is mainly for TRACES DSC signing. Other portals may still require their respective signer versions.

💬 Facing Another DSC Issue?

If you still face any DSC-related problems, comment below our video or contact us.
We’ll create a detailed tutorial for your specific issue.

👉 Don’t forget to Like, Share, and Subscribe to our channel for more DSC and TRACES tutorials. 🙏