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Solved - CCA Root Ski Validation False, Certificate Chain Installed False , Root Certificate Error In Digital Signature Certificate.

Many times, we face the error “certificate chain installed false” or “CCA root ski validation false” while attaching DSC on the Icegate or DGFT site or while signing any file using DSC.

In this blog post, we have brought the solution to this problem. Here we will try our best to solve your issue “certificate chain installed false” or “CCA root ski validation false.”

To address these errors, it’s essential to ensure that the Digital Signature Certificate is correctly installed, all drivers will install properly, and that all necessary root certificates are present in the certificate store. We will guide you through troubleshooting steps, including checking for updates and verifying the integrity of your DSC, to help you resolve these issues effectively.

Why Do You Get This Error - "Certificate Chain Installed False Icegate, CCA Root Ski Validation False"?

The biggest reason for this error, “certificate chain installed false icegate”, “CCA root ski validation false”, or “certificate chain installed false error,” is that the DSC root certificate of the certifying authority is not installed in the Digital Signature USB Token.

It has been seen in many cases that people who get this error, “certificate chain installed false icegate” or “CCA root ski validation false,” the root certificate of the certifying authority that issues the certificate is not installed in their USB Token.

This issue is faced by most of the mToken users. But there is nothing to worry about; through this blog, we will eliminate this error quickly.

How to Solve "Certificate Chain Installed False Icegate, CCA Root Ski Validation False" Error?

Step 1 - Find Your DSC Certifying Authority

To solve this error, first of all you have to find out which certifying authority has issued your DSC. There are many certifying authorities in the market, such as:

eMudhra
Vsign
PantaSign
Xtratrust
ProDigiSign
Capricorn

Whichever certifying authority has issued your DSC, you have to download the DST root certificate of that certifying authority and import it in your USB token.

You can find out the certifying authority that issued your DSC by following the process given below:

Step 1 Open your USB token driver application.

Step 2 Login and enter the password of that token.

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Double click on your digital signature certificate name.

After this, you can see the name of your certification authority, as you can see in the screenshot given below.

Download Root Certificates of All Certifying Authorities Vsign, Pantasign Emudhra, Sify, Capricorn, Prodigisign, Vsign, nCode Speed Sign, SignX and Xtratrust.

Download Root Certificate of Sify Safescrypt

Download Root Certificate of Capricorn

Download Root Certificate of Vsign

Download Root Certificate of IDSign

Download Root Certificate of ProDigiSign

Download Root Certificate of SignX

Note: After downloading the root certificate, extract it in your computer.

Step 2 - Import the Root Certificate in Your Digital Signature USB Token

After downloading the root certificate, open the driver of the USB token you are using and import all the files of the root certificate. You may see some permission popup during this, you will have to allow it.

How to Import Root Certificate in USB Token?

There are popular USB tokens available in the market like HYP2003, ProxKey USB Token, and mToken. Their drivers might differ slightly, but the root certificate import process is almost the same:

Open the USB Token Driver Application.
Login and enter the password.
There is no need to login in WD ProxKey Token, just click on “Certificates”.
In mToken, click on “User” and enter the password.
Click on the “Import” button and import all the root certificates one by one.

You can see screenshot for better idea How to import root certificates.

If any permission popup appears, allow it.

After following the whole process, the “certificate chain installed false” or “CCA root ski validation false” error will be resolved. But you will have to re-import the token.

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How to Import Root Certificate in USB Token?

If you are getting “CCA Root Ski Validation False” or “Certificate Chain Installed False” error, then the solution is to import the root certificate correctly. You can easily solve this issue through the steps you have followed. If you are still facing any problem then you can write your query in the comment section.

If your problem is solved then share this process with as many people as possible so that everyone can get its benefit. Thanks!

Need to Purchase a Digital Signature Certificate?

If you want to purchase a Digital Signature Certificate (DSC) or get a USB Token, then use our trusted services. We provide you DSC from trusted certifying authorities like eMudhra, Vsign, ProDigiSign, Capricorn at an affordable price.

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