Icegate DSC Mapping Issue – Causes, Latest PKI Component Update & Complete Solution (2026)

In recent weeks, many users across India have been facing the Icegate DSC Mapping Issue while working on the ICEGATE portal.
Our support team receives daily calls and WhatsApp queries related to DSC not being detected, mapping failures, or PKI component errors—despite correct installation.

The primary reason behind this problem is the latest PKI Component update, which has changed how browsers and systems detect Digital Signature Certificates (DSCs).

This EEAT-based guide explains:

• Why the Icegate DSC mapping issue happens
• What exactly breaks after the PKI update
• A step-by-step proven solution
• How to avoid future errors
• And how to get a 100% compatible DSC for ICEGATE

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Why Do We Get the Icegate DSC Mapping Issue?

The root cause is Encode PKI Component’s new update.

Even after installing the PKI component:

• The browser fails to detect the DSC
• ICEGATE login shows “DSC not found” or mapping failed
• Users assume the DSC is faulty, but the issue is system-level

Technical Reason (Explained Simply)

• The updated PKI component requires proper certificate trust installation
• Java compatibility (Java 8+) is mandatory
• Running the PKI service without admin rights blocks detection
• Some browsers no longer support required plugins properly

Because of this, thousands of users face the same Icegate DSC mapping issue again and again.

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How to Solve Icegate DSC Mapping Issue (Step-by-Step)

If you are facing this error, follow each step carefully. Do not skip any part.

Step 1: Uninstall Existing Encode PKI Component

1. Open Control Panel
2. Go to Programs → Uninstall a Program
3. Uninstall Encode PKI Component

This is mandatory even if you already installed it earlier.

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Step 2: Check Java Version

• Make sure Java version is 8 or above
• If outdated, download and install the latest Java version

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Step 3: Delete PKI Component Folder

1. Open C Drive
2. Go to:
   C:\Program Files\
3. Delete the Encode PKI Component folder completely

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Step 4: Download Latest PKI Component (Official Link)

Download the latest PKI Component ZIP from here:
👉 https://signerutility.blob.core.windows.net/signerutility/PKIComponent.zip

• Extract the ZIP file
• You will see 32-bit and 64-bit versions
• Always install the 64-bit version

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Step 5: Install Localhost Certificate (Very Important)

After installation:

1. You will see a localhost certificate
2. Double-click it and install in:
   • Trusted Root Certification Authority
3. Go again to:
   • C:\Program Files\Encode PKI Component
4. Install the same certificate again in:
   • Trusted Root Certification Authority
   • Intermediate Certification Authority

This step fixes browser trust issues.

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Step 6: Run PKI Component as Administrator

• Right-click on Run64Bit.exe
• Select Run as Administrator

Without admin permission, the PKI component will not work properly.

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Step 7: Use Mozilla Firefox Browser

Close all browsers and login again using Mozilla Firefox only.

Download Firefox here:
👉 https://www.firefox.com/en-US/thanks/

Now:

• Login to ICEGATE
• Go to DSC mapping
• Your DSC will be detected successfully

✅ Icegate DSC Mapping Issue solved.

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If the Problem Still Persists

If you still face any issue:

• It may be due to expired DSC
• Unsupported token
• Or incorrect DSC class (Class 2 vs Class 3)

You can WhatsApp our support team for quick resolution.

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Frequently Asked Questions (FAQ)

Q1. Why is my DSC not detected on ICEGATE even after installation?

Because the new PKI component update requires proper certificate trust installation and admin execution.

Q2. Which browser is best for ICEGATE DSC mapping?

Mozilla Firefox works best with the latest PKI component.

Q3. Is Java mandatory for ICEGATE DSC?

Yes. Java version 8 or above is compulsory.

Q4. Should I reinstall PKI even if already installed?

Yes. Complete uninstall and fresh install is the only working solution.

Q5. Can expired DSC cause mapping issues?

Absolutely. An expired or revoked DSC will never map successfully.

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Author Box

Written by: Smarth
DSC & Government Portal Expert

Smarth has helped 10,000+ users resolve DSC-related issues across ICEGATE, DGFT, MCA, and other government portals. With hands-on experience and daily user interaction, this guide is based on real-world troubleshooting, not theory.