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How to Deactivate eKYC in ProDigiSign – A Step-by-Step Guide
You want to deactivate your eKYC account in ProDigiSign? Sometimes if we go to apply or process the same Digital Signature Certificate again for any reason then during ProdigiSign enrolment we get an error “With the provided details eKYCID already exists. Please click on Login eKYC to Login your eKYC Account”
To resolve this issue we need to remove, close or deactivate the old eKYC Account.
Deactivating the eKYC account is a simple process. By following this step-by-step guide, you can easily close your eKYC account and resolve your issue yourself.
How To Remove Kyc Account In Prodigisign (How to Deactivate eKYC in ProDigiSign) In short.
For How to Deactivate eKYC Account in ProdigiSign, you have to take this step:
- Step 1 Visit on Find eKYC Link https://apply.prodigisign.pro/DscRegistration/FindeKYC
- Step 2 Find your eKYC Account ID through your Mobile Number, Email ID, or you can find from Pan number as well.
- Step 3 Copy the eKYC ID
- Step 4 Now visit the Deactivate eKYC Page – https://apply.prodigisign.pro/eKYCServices/DeactivateEkyc and paste the copied eKYC account ID.
- Step 5 Enter the Remark, and Click on send OTP, after the one OTP sent on your register mobile number.
- Final Step 6 – Enter the OTP and Click on “Submit Button”
after follow the steps your eKYC account will be close or Deactivated
Why Need to Deactivate Your eKYC Account?
There can be several reasons for deactivating eKYC account:
- To carry out new DSC process, when eKYC account already shows existence.
- If an applicant has to apply for more than one Digital Signature Certificate.
Whatever your reason, the process is fast and easy. Let’s see How to Deactivate eKYC in ProDigiSign Certifying Authority.
Step-by-Step Process to Deactivate eKYC in ProDigiSign ( Completed Explained with Screenshots)
Step 1: Visit the eKYC Lookup Page
For How To Remove Kyc Account In Prodigisign, you have to visit the Find eKYC page by clicking the link below: 👉 Find eKYC Link.
Step 2: Locate Your eKYC Account ID
You can find your eKYC Account ID using any of the following methods:
- Enter your registered mobile number.
- Use your email ID.
- Enter your PAN number.
After entering your details, your eKYC ID will be displayed.
Step 3: Copy Your eKYC ID
Once you have found your eKYC ID, copy it as you will need it in the next step.
Step 4: Visit the eKYC Deactivation Page
Now, go to the Deactivate eKYC page by clicking the link below: 👉 Deactivate eKYC Link
Paste the copied eKYC ID into the required field.
Step 5: Enter a Remark & Request OTP
- Provide a remark (reason for deactivation).
- Click on “Send OTP”.
- An OTP will be sent to your registered mobile number.
Final Step 6: Enter OTP & Submit
- Enter the OTP received on your registered mobile number.
- Click on the “Submit” button.
Once you submit the request, your eKYC account will be successfully deactivated.
Conclusion
Deactivating your eKYC account at ProDigiSign is a simple and straightforward process. By following the above steps, you can deactivate your account without any hassle.
If you are facing any issue, you can contact the support team of ProDigiSign.
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