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100% Solved: Failure – Selected Certificate Key Usage is Key Encipherment.
If you’ve face the error failure – Selected certificate key usage is Key Encipherment on the Employees’ Provident Fund Organisation (EPFO) website while trying to eSign or approve KYC, you’re not alone. This is a common issue faced by users, but the good news is that it can be resolved quickly with a few simple steps. In this guide, we’ll explain the causes of the issue and provide a step-by-step solution to fix it.
Why Does This Error Occur?
The error “Failure – Selected Certificate Key Usage is Key Encipherment” on the Employees’ Provident Fund Organisation (EPFO) typically comes due to a Digital Signature Certificate (DSC) encryption certificate showing the firstly in the certificate table. leading to this failure. By temporarily removing the conflicting certificate, you can resolve the issue.
How to Fix the Error: Failure – Selected Certificate Key Usage is Key Encipherment
Follow these steps to resolve the issue:
Step 1: Insert the DSC Token
Ensure that your Digital Signature Certificate token is properly inserted into your system.
Step 2: Open Internet Options
- Navigate to Internet Options on your computer or laptop. (Ex Imgage 01)
- Once in Internet Options, go to the Content tab.
- Click on the Certificates button. This will open a list of certificates installed on your system. (Image 02)
Step 4: Remove the Top Certificate
After the click on “Certificates” option, you will show two certificates in the Certification table.
Remove the :”Top one certificate” from the certificate table.
How to remove certificate ( Temporary)
- Single click on first name of certificate,
- Click on Remove button
- Select YES option from notification.
After that your encryption certificate is temporary remove from system. Don’t worry, this removing just temporary, this (removed certificate) will be return back when you re inserted the token next time.
After that your digital signature will start showing on the portal, and this error – failure – Selected certificate key usage is Key Encipherment. will be resolved,
Important Notes
- Follow all the steps exactly as described. Skipping any step may result in the method not working.
- The removed certificate is not permanently deleted—it will return automatically upon reinserting the token.
Frequently Ask Questions
What does the error “Failure - Selected Certificate Key Usage is Key Encipherment” mean?
This error occurs when there is a conflict between the encryption and signing certificates on your DSC while trying to perform eSign or KYC approval on the EPFO portal.
Q2. Will removing the certificate delete it permanently?
No, removing the certificate is temporary. It will automatically be restored the next time you reinsert your DSC token.
Q3. What should I do if the issue persists after following the steps?
If the issue persists:
- Ensure your DSC token is properly installed and updated.
- Try using a different web browser or updating your current browser.
- Contact your DSC provider for technical support.
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